Your terms and conditions of use

General conditions of Sale:
1) Acceptance of general conditions of sale.

1a) The contract between ND Industries and the customer must be understood concluded with the acceptance, even partial, of the order by ND Industries according to the modalities described in points 2b, 3a, 3b. Placing an order in the manner provided, you represent that you have read all information provided to him during the purchase procedure and accept the general conditions and payment transcribed below.

1b) If the customer is a consumer (ie a person who buys goods for purposes not related to his profession), once the online purchase procedure, will print or save an electronic copy but keep these conditions General sales.

1c) It excludes any right of the Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by lack of acceptance or avoidance, even partial, of an order.


2) How to purchase:

2a) The customer can only order products in the electronic catalog of ND Industries at the time the order and viewable online at the website, as described in the relevant information sheets. It is understood that the picture accompanying the description of a product can not be fully representative of its features but differ in color, size, and accessories shown in the figure.

2b) Correct receipt of the order is confirmed by ND Industries by an e-mail reply, sent to the email address supplied by the customer. The answer is generated automatically by the system and can not be considered per se acceptance of the order, but only confirmation of receipt of the same.

2c) This confirmation message will contain date and time of execution order and a 'Customer Order Number', to be used in any further communication with ND Industries. The message contains all data entered by the customer who agrees to verify the correctness and to communicate any corrections, as described in this document.
The order confirmation is sent together with the shipment for customers not registered.

3 Methods of payment:

3a) Paypal and credit cards.


4 Items supplied:

4a) ND Industries accepts orders for delivery all over the world using express couriers selected according to the destination.

4b) For each order ND Industries emits invoice of the material, attaching it to the packaging order. For the issuance of the invoice, the information provided by the Customer. No change in the bill will be possible after the issuance thereof. You can not get separate bills for individual products within an order.

4c) Delivery costs are charged to the customer and shown explicitly at the time of order. The payment of the goods by the customer will be using the method chosen when ordering. Nothing is more due by the customer compared to the total order unless otherwise agreed and confirmed by the customer (eg adding products to the order).

4d) No responsibility can be attributed to ND Industries in case of delay in the order or delivery of the order.

4e) Unless otherwise specified by our customer service delivery refers to the street level. Upon delivery of the goods by the courier, the customer is required to check:

• The number of packages delivered corresponds to that indicated in the accompanying document
• The identity and quality of the products, if indicated on the packaging, correspond to that indicated on the invoice
• The invoice, contained in the envelope attached to the outside of one of the necks (va detached and preserved)
• The mismatch in the number of packages or particulars, such as the loss or damage must be immediately reported to the carrier, the goods must be withdrawn if withdrawn "conditional" written; Once signed the slip, the customer can not make any objection about the appearance of the goods.
• If you withdraw the material in our warehouse at the time of the withdrawal you can check the accuracy and integrity of the product before payment

5) Cancellation, Withdrawal and Refunds

5a) The customer may cancel the order until the same will not be shipped, after which it may, after receiving and possibly paid (cash on delivery), terminate in the prescribed manner.

5b) All purchases remotely relayed via telephone or correspondence, since they occur outside of business premises are subject to the possibility for the purchaser to exercise the right of withdrawal. The right of withdrawal applies to end users natural persons acting for purposes that are unrelated to his business (buyers for non-business purposes). It does not apply to professional consumers (those who buy for business purposes).

5c) The right of withdrawal applies to all products unused and packaged as in the original. It does not apply in the case of supply of goods made to specifications or clearly personalized or which by their nature can not be returned or are liable to deteriorate or expire rapidly.

5d) The desire to terminate, according to the law, must be communicated via registered / r within 10 days of purchase. Wanting to offer a faster service accepts ND Industries sent notices of withdrawal via e-mail. Before shipping we ask you to contact us.
Send the products to be returned in their original packaging. Attach a copy of your invoice and a Communication which indicates the products and quantities returned.

5e) Return Shipments having no copy of the notice of intention to exercise the right of withdrawal or cash on delivery or with expenses charged to us you will not be accepted.

5f) ND Industries if the above procedure is performed correctly, will as soon as possible (maximum 30 working days from receipt of goods) to be credited to the customer paid the invoice amount, excluding shipping costs, in the case of consignments covered by foreign states outside the EU, any Dogani duties due for return will assume the entire cost of the consumer. Refunds of orders whose preferred method of payment is paypal are performed solely by diverting the payment by paypal account.

5g) In options trading (the cd. Promotions), in which the purchase of an asset is combined with another product which is sold at a nominal price or given away, the right of withdrawal will be legitimately exercised with the return of both goods to be purchased, given the constraint dell'accessorietà good sales compared to the first. In the case of promotions that include two or more goods for which the promotion and therefore the special price or special discount applied there because of a combined purchase, the right of withdrawal is exercised on all the goods covered by the promotion.

6) Privacy and Cookie

This Website collects some Personal Data from its Users.

Owner and Data Controller

ND Industries S.r.o. 
ICO 03935426 
PRAHA (CZ) SOKOLSKÁ 1605/66, NOVÉ MĚSTO 
120 00 PRAHA 2 
Czech Republic

Owner contact email: info@ndindustries.management

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address, Cookies, Usage Data, Videos, Data communicated while using the service, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), first name, phone number, last name, date of birth, state, county, ZIP/Postal code, city, billing address, shipping address and house number.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: User database management, Analytics, Heat mapping and session recording, Interaction with live chat platforms, Displaying content from external platforms, Interaction with external social networks and platforms, Registration and authentication, Access to third-party accounts, Advertising, Content commenting, Remarketing and behavioral targeting, Tag Management, Platform services and hosting, Contacting the User, Handling payments, Content performance and features testing (A/B testing), Managing contacts and sending messages and SPAM protection.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Facebook permissions asked by this Website

This Website may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Website to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

Access private data

Access the User's and friends' private data.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Access to third-party accounts

    This type of service allows this Website to access Data from your account on a third-party service and perform actions with it.
    These services are not activated automatically, but require explicit authorization by the User.

    Facebook account access (this Website)

    This service allows this Website to connect with the User's account on the Facebook social network, provided by Facebook, Inc.

    Permissions asked: Access private data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Stripe account access (Stripe Inc)

    This service allows this Website to connect with the User's account on Stripe, provided by Stripe, Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
    In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

    Facebook Audience Network (Facebook, Inc.)

    Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy.

    This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.

    Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

    Personal Data collected: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)

    Hotjar is an analytics service provided by Hotjar Ltd.
    Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Malta – Privacy Policy – Opt Out.

    Facebook Analytics for Apps (Facebook, Inc.)

    Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.

    Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Facebook Ads conversion tracking (Facebook, Inc.)

    Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Google Analytics (Google Ireland Limited)

    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    User ID extension for Google Analytics (Google Ireland Limited)

    Google Analytics on this Website makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
    The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Website.
    The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.

    Personal Data collected: Cookies.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    Google Analytics with anonymized IP (Google Ireland Limited)

    Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    Analytics collected directly (this Website)

    This Website uses an internal analytics system that does not involve third parties.

    Personal Data collected: Cookies and Usage Data.

    Google Ads conversion tracking

    Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from that connects data from the Google Ads advertising network with actions performed on this Website.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant.

  • Contacting the User

    Contact form (this Website)

    By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data collected: email address and first name.

    Mailing list or newsletter (this Website)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.

    Personal Data collected: email address and first name.

  • Content commenting

    Content commenting services allow Users to make and publish their comments on the contents of this Website.
    Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
    If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

    Facebook Comments (Facebook, Inc.)

    Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.

    Google Website Optimizer (Google Ireland Limited)

    Google Website Optimizer is an A/B testing service provided by Google Ireland Limited ("Google").
    Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Vimeo video (Vimeo, LLC)

    Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    YouTube video widget (Google Ireland Limited)

    YouTube is a video content visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    Instagram widget (Instagram, Inc.)

    Instagram is an image visualization service provided by Instagram, Inc. that allows this Website to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Handling payments

    Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
    Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    PayPal (PayPal Inc.)

    PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy –Privacy Policy.

    PayPal Carrier Payments (PayPal Inc.)

    PayPal Carrier Payments is a payment service provided by PayPal, Inc., which allows Users to make online payments using their mobile phone operator.

    Personal Data collected: phone number and various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy –Privacy Policy.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Heat mapping and session recording

    Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Hotjar Heat Maps & Recordings (Hotjar Ltd.)

    Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Malta – Privacy Policy – Opt Out.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
    The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

    YouTube button and social widgets (Google Ireland Limited)

    The YouTube button and social widgets are services allowing interaction with the YouTube social network provided by Google Ireland Limited.

    Personal Data collected: Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    Facebook Like button and social widgets (Facebook, Inc.)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Google+ +1 button and social widgets (Google Ireland Limited)

    The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Ireland Limited.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    PayPal button and widgets (PayPal Inc.)

    The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: See the PayPal privacy policy –Privacy Policy.

  • Interaction with live chat platforms

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    Smartsupp (Smartsupp.com, s.r.o.)

    The Smartsupp Widget is a service for interacting with the Smartsupp live chat and session recording platform provided by Smartsupp.com, s.r.o.

    Personal Data collected: Cookies, Data communicated while using the service, Usage Data, various types of Data as specified in the privacy policy of the service and Videos.

    Place of processing: Czech Republic – Privacy Policy.

  • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    GetResponse (Implix Sp. z o.o.)

    GetResponse is an email address management and message sending service provided by Implix Sp. z o.o.

    Personal Data collected: email address and first name.

    Place of processing: Poland – Privacy Policy.

  • Platform services and hosting

    These services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    PrestaShop (PrestaShop S.A.)

    PrestaShop is a platform provided by PrestaShop S.A. that allows the Owner to build, run and host an e-commerce website.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: France – Privacy Policy.

    WordPress.com (Automattic Inc.)

    WordPress.com is a platform provided by Automattic Inc. that allows the Owner to build, run and host this Website.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Registration and authentication

    By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, this Website will be able to access some Data, stored by these third-party services, for registration or identification purposes.

    YouTube OAuth (Google Ireland Limited)

    YouTube OAuth is a registration and authentication service provided by Google Ireland Limited and is connected to the YouTube network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    Facebook Authentication (Facebook, Inc.)

    Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    WordPress.com Single Sign On (Automattic Inc.)

    WordPress.com Single Sign On is a registration and authentication service provided by Automattic Inc. and is connected to the WordPress.com network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Log In with PayPal (PayPal Inc.)

    Log In with PayPal is a registration and authentication service provided by PayPal Inc. and is connected to the PayPal network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: See the PayPal privacy policy –Privacy Policy.

    Direct registration (this Website)

    The User registers by filling out the registration form and providing the Personal Data directly to this Website.

    Personal Data collected: billing address, city, county, date of birth, email address, first name, house number, last name, phone number, shipping address, state and ZIP/Postal code.

    Instagram Authentication (Instagram, Inc.)

    Instagram Authentication is a registration and authentication service provided by Instagram, Inc. and is connected to the Instagram social network.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Remarketing and behavioral targeting

    This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
    This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

    Personal Data collected: Cookies and email address.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Remarketing with Google Analytics (Google Ireland Limited)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    Google Ads Remarketing (Google Ireland Limited)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

  • SPAM protection

    This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

    Google reCAPTCHA (Google Ireland Limited)

    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

  • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

    Google Tag Manager (Google Ireland Limited)

    Google Tag Manager is a tag management service provided by Google Ireland Limited.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

  • User database management

    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Website.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

    ActiveCampaign (ActiveCampaign, Inc.)

    ActiveCampaign is a User database management service provided by ActiveCampaign, Inc.

    Personal Data collected: Cookies, email address and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Infusionsoft (Infusion Software, Inc.)

    Infusionsoft is a User database management service provided by Infusion Software, Inc.

    Personal Data collected: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

Further information about Personal Data

  • Analysis and predictions based on the User’s Data (“profiling”)

    The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
    User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
    The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. 

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User's device.

Videos

Provides access to the videos the User has uploaded and videos the User has been tagged in.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Continuing navigation without changing your browser settings, you agree to our use of cookies.


7) Warranty:

7a) All products sold by ND Industries are covered by the manufacturer's standard warranty and 24-month warranty for defects of conformity. To use the warranty, the customer must keep the invoice.

7b) The manufacturer's standard warranty is provided in the manner described on the site or in the documentation inside the product packaging. If, following inspection by an Authorized Service Center, ND Industries, the defect is not covered by the manufacturer's standard warranty, the customer will be charged for any costs of verification and restoration costs, and transportation costs, if incurred by ND Industries.

7c) The 24-month warranty applies to products that present a lack of conformity, provided that the product is used correctly, respecting its intended use and as provided in the attached technical documentation. This warranty is for private consumption (a person who buys goods for purposes not related to his profession). In case of lack of conformity, ND Industries provides, without cost to the customer, the restoration of conformity by repair / replacement or reduction of price, until the termination of the contract ..

7d) The replacements in case of the product not working on delivery occur only if expressly provided for by the manufacturer. The timing of replacement or repair of any product depends solely on the manufacturer's policies.

7e) In the case where, for whatever reason, is unable to make its customers a product warranty (repaired or replaced), ND Industries will proceed at its own discretion to refund the amount paid or its replacement with a product of equal or superior characteristics.

7f) No damage can be obtained from ND Industries for any delays in repairs or replacements.
7g) In cases where the application of safeguards providing for the return of the product, you need to contact ND Industries, an operator will provide all the necessary information. When calling, please have available the legal purchase document (invoice, warranty certificate) issued by ND Industries. ND Industries reserves the right not to provide assurance to the product in the absence of a purchase receipt or guarantee certificate. The goods must be returned by Customer in its original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc ...); to limit damage to the original package, we recommend, to insert it into a second box or packaging used for the shipment leg; It should be avoided in all cases the affixing of labels or adhesive tape directly on the original packaging of the product.

7h) Any work performed by unauthorized personnel from ND Industries will immediately invalidate the warranty.

7l) Warranty work leaves completely unchanged the duration of the warranty period of the product.

7m) The warranty is void in cases where product failure is caused by improper use, incorrect installation, servicing, maintenance or repair by technicians not authorized by ND Industries.

8) Approval

8a) With the exception of the products defined in the description with the terms "approved" and / or "street legal", products sold by ND Industries can not be approved for use on roads open to the public, but only to use in sporting events on the track or in closed circuits, fairs, exhibitions. The approval is limited to the countries belonging to the European Union.


9) LIMITATION OF LIABILITY '

9a) INFORMATION ON THIS SITE: We try to keep this site updated as possible. But by the very nature of the products and the ongoing efforts by producers to achieve quality standards higher and higher, we can not guarantee that the information and images are the ones that actually describe and better products.
Although prices, descriptions, images, applications, and in any case all the information on this site is correct, they may contain errors, inaccuracies, errors of publication, be updated and updateable at any time without this ND Industries can be held liable.

9b) ND Industries can not be held liable to any person for any particular damage, indirect or consequential, delays, lost profits, associated with this material. The applications of each product are suggested by individual manufacturers, we do not ensure the correspondence with the original parts. Riding a motorcycle can be dangerous for yourself and others, ND Industries can never be held responsible for direct or indirect damage, accident, injury, injury, death or whatever else occurred using products sold on this website.
Use of products not intended for road use can be considered a criminal offense, punishable stop fine or otherwise punishable by the laws of the state in which it is used; ND Industries disapproves of the use of products not intended for use on the road outside of sporting events, slopes, closed circuits, fairs.

Applicable law

9c) The sales contract between the customer and ND Industries is concluded and regulated by European Union laws. For the solution of civil and criminal litigation arising from the conclusion of this remote sales contract the territorial jurisdiction is located in PRAGUE (CZ)